All The Latest Advice For British Airways Passengers

All The Latest Advice For British Airways Passengers

Saturday, March 20, 2010

NEWS••• As British Airways cabin crew stage their three days of strike action, the airline claims to have been able to reinstate a number of cancelled flights.

BA had originally cancelled more than 1,000 flights out of 1,950 scheduled to fly.
But on Saturday afternoon, the company said it had reinstated a number of flights to and from UK and European destinations, as well as New York.
BA had earlier said it was confident that 65% of passengers would be able to reach their destinations.
Some passengers were travelling with other carriers on specially-chartered planes.
Here is all the latest travel information and passenger advice:
Heathrow Airport
Around two-thirds of BA’s long-haul services are expected to fly this weekend and fewer than a third of short-haul flights.

Flights to Dublin, Frankfurt, Rome, Moscow, New York, Singapore and Hong Kong were among those running as usual.
Gatwick Airport
BA plans to operate all long-haul flights to and from the airport plus around half of short-haul flights this weekend.

London City Airport
All flights in and out of the airport are running as normal.

Newcastle Airport
BA flies one route to Heathrow. A spokeswoman for the airport said the four daily weekend flights and the five daily midweek flights had been cancelled

Airports in Scotland
BA is running a reduced service from airports in Scotland complemented by more than 20 chartered aircraft.

Just one flight left from Edinburgh and Glasgow airports for Heathrow this morning, with all other return flights cancelled. Gatwick flights ran as normal.
The airline was operating its normal three scheduled return flights from Aberdeen Airport.
Advice for passengers
Passengers whose flights have been cancelled over the three days can either apply for a refund or rebook their ticket within 355 days, subject to availability.
For customers who are booked on a package holiday, with BA as the carrier, the Civil Aviation Authority says they too should be covered.
BA has urged people to check its website or call its helpline on 08444 930 787 for more details on which services will be operating and what happens to affected customers.
However, refunds will not be allowed unless the fare rules for that particular ticket allow.
The Association of British Insurers has given the following advice:
:: BA is responsible for flight arrangements, so discuss the options with the airline
:: Your travel insurance policy will set out what you are covered for
:: Cover under travel insurance for cancellation will vary. Some policies may or may not cover industrial action

Further strike action
Another four-day stoppage is planned from March 27 and further action is expected from mid-April unless the deadlock is broken.

BA said as far as the second planned strike was concerned, it would finalise its flight arrangements early next week.

Cabin crew strike
Unite, the trade union that represents the majority of British Airways (BA) cabin crew, has announced its intention to take strike action from 20 to 22 March and 27 to 30 March 2010.
Updated information including some cancellations for flights departing on 23 and 24 March 2010

• Source(s): Sky News & British Airways


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